How orders ship.

Edge Focus ships to the following destinations:

• United States — all 50 states, the District of Columbia, and U.S. military APO/FPO/DPO addresses
• Canada
• United Kingdom
• Australia
• European Union — all 27 member states

If your country isn't listed and you'd like to order, email support@tryedgefocus.comand we'll see what we can do.

Orders ship from our U.S. fulfillment center within 1 business day of payment confirmation.

• U.S. standard delivery (default): 5–8 business days after dispatch
• APO/FPO/DPO: 7–14 business days after dispatch
• Canada, UK, EU, Australia: 7–14 business days after dispatch, plus any local customs hold

Transit times are estimates only and depend on carrier load, region, weather, and customs. We are not liable for delivery delays caused by factors outside our control.

Shipping is calculated at checkout and depends on order subtotal:

• Orders $50 and over: Free standard shipping
• Orders under $50: Flat-rate $4.95 standard shipping
• Subscription orders: Free standard shipping on every recurring shipment, regardless of order subtotal

Applicable sales tax is calculated and added at checkout per the destination's rate. International orders may be subject to import duties and VAT collected by the local carrier on delivery — these are the customer's responsibility and are not included in the order total.

A tracking link is emailed to you the moment your order leaves our warehouse. You can also view tracking and shipment status at any time from your account dashboard.

Title and risk of loss pass to you upon carrier delivery confirmation. Edge Focus is not liable for delays, loss, or damage caused by carriers, customs, weather, or other factors outside our reasonable control. Lost-package claims must be reported to support@tryedgefocus.com within 14 daysof the carrier's last scan.

If your order arrives damaged, incomplete, or incorrect, contact support@tryedgefocus.com within 14 days of delivery with photos of the product and packaging. Edge Focus will reship or refund the affected items at no cost. See the Refund Policy for full terms.

Once an order has shipped, the address cannot be changed. To update the shipping address on a pending subscription shipment, edit it from your account dashboard at least 3 business days before the next billing date.

Shipping questions and address-change requests should be sent to support@tryedgefocus.com. This policy is incorporated by reference into the Terms of Service.