The fastest way to reach us. Order questions, refund requests, product questions, press inquiries — all welcome.
We reply to every email within 24 hours Monday through Friday. Weekend emails get a reply Monday morning.
Get in touch
Real humans, real responses. Email is fastest, but phone and mail work too. Below are every way to reach Edge Focus and the right path for each kind of question.
Last updated · May 2026
The fastest way to reach us. Order questions, refund requests, product questions, press inquiries — all welcome.
We reply to every email within 24 hours Monday through Friday. Weekend emails get a reply Monday morning.
Prefer to talk? Leave a voicemail and we'll call back the same business day.
Hours: 9 AM – 5 PM ET, Monday through Friday. We're a small team — email is usually faster.
For returns, legal notices, or written correspondence, use our Wyoming office:
Ascent Labs Co LLCEdge Focus is a brand of Ascent Labs Co LLC, a Wyoming limited liability company.
Edge Focus comes with a 30-day money-back guarantee. If your first can isn't the right fit, email support@tryedgefocus.com within 30 days of delivery and we'll refund your order.
Full terms on our refund policy page.
Interested in carrying Edge Focus, collaborating, or featuring us? Send the details to support@tryedgefocus.com with "Wholesale" or "Partnership" in the subject line and we'll route it to the right person.
Questions? Email support@tryedgefocus.com.